William Dellwo
San Marcos,TX
Summary
Adaptable and dependable student with proven experience in both customer service and operations. Dedicated to ensuring efficiency and accuracy through communication, collaboration, and problem-solving.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
Kyle, Texas
11.2023 - Current
- Provided excellent customer service to all guests in the store through personable connections, processing transactions through a POS system, and handling guest returns.
- Handled sorting of all returned items ensuring proper disposal and logistical accuracy to designated return spots, leading to accurate inventory numbers and proper reimbursement for damaged items.
- Assisted in closing operations, which included closing over 20 registers, leading to accurate record keeping and efficient operations.
Sales Advisor
Office Depot
Tomball, Texas
05.2022 - 11.2023
- Utilized effective communication to enroll over 200 customers in Office Depot's rewards program, enhancing customer loyalty.
- Memorized inventory of over 1,000 SKUs to identify and recommend products tailored to specific customer needs.
- Managed Copy and Print Center operations, ensuring timely order turnaround while delivering exceptional customer service.
Education
BBA - Accounting
Texas State University
San Marcos, Texas, TX05-2028
Skills
- Customer service
- Microsoft Excel
- Team collaboration
- Effective communication
- Time management
- Guest relations
Timeline
Guest Advocate
Target
11.2023 - Current
Sales Advisor
Office Depot
05.2022 - 11.2023
BBA - Accounting
Texas State University