William Austin Hill
Gulf Shores,AL
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties and ensuring owner and guest satisfaction. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in relationships with owners and guests. Known for reliability, problem-solving, and achieving goals.
Overview
12
12
years of professional experience
Work History
Property Manager
Vacasa Vacation Rentals
12.2021 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive relationships with owners, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for guests and maintaining property condition.
- Managed 70 properties simultaneously which includes condos and homes, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Property Caretaker
Vacasa Vacation Rentals
03.2021 - 12.2021
- Addressed maintenance needs for multiple properties quickly for smooth,and professional guest support.
- Inspected property conditions and implemented corrective repairs to maintain safety and use.
- Resolved guest complaints quickly to maintain satisfaction.
- Coordinated with property owners to prioritize repairs, upgrades, and renovations in alignment with their goals.
Public Relations Associate
Gulf Shores Beach Retreat
01.2020 - 06.2020
- Customer Service
- Public Relations
- Video and Technical Support
- Daily Site Maintenance
Sterile Processing Technician
South Baldwin Regional Medical Center, Foley, AL
06.2020 - Current
- Picked instruments and supplies for surgeries.
- Recorded biologicals and test results.
- Wrapped trays, instrument packs and sets.
- Prepared instruments for sterilization and performed decontamination procedures.
EDD Handler
Explosives Countermeasures International Inc.
05.2018 - 12.2019
- Successfully passed K-9 certification semi annually
- Conduct explosive detection training with outside agencies
- Document training records daily
- Searched vehicles at the entry control points before entering the IRS site
Customer Service
Lowes
10.2017 - 05.2018
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended [Product or Service] to customers, thoroughly explaining details.
Supervisor/ Facility Trainer
Service Dogs by Warren Retrievers
05.2017 - 10.2017
- Responsible for creating work schedules and supervising staff members in the kennel facility.
- Conducted training sessions to puppy raisers at surrounding colleges and universities.
- Trained puppies and adult dogs on basic obedience and public socialization.
- Administered medications as directed by veterinary staff.
Military Working Dog Handler
United States Army
11.2014 - 04.2017
- Certified one Military Working Dog (MWD) for patrol and explosives detection in accordance with the Department of Defense standards
- Provided Explosive Detector Dog (EDD) service at the Democratic National Convention and Republican National Convention upon request of the United States Secret Service
- Provided EDD service for President Carter upon request of the United States Secret Service
- Provided EDD service for President Obama upon request of the United States Secret Service
- Conducted force protection and anti-terrorism measures such as random checkpoints, vehicle inspections with and without canine assets, and asking questions to personnel attempting to gain access to the installation
- Promote community partnerships and awareness of Military Working Dogs by conducting lectures and demonstrations to community organizations, such as schools, special events, and other demonstrations upon request
- Conduct explosive detection searches of vehicles, buildings, office spaces, warehouses, and other areas within the military installation
- Conducted water aggression familiarization training with Military Working Dogs
- Responsible for cleaning crates, disinfecting animals' quarters, bathing, feeding, and providing water to the animals
Military Working Dog Handler
United States Army
11.2013 - 11.2014
- Certified two Military Working Dogs for patrol and explosives detection in accordance with the Department of Defense standards
- Provided EDD service for VIP's upon arrival of the military installation
- Conducted force protection and anti-terrorism measures such as random checkpoints, vehicle inspections with and without canine assets, and questioning personnel who are attempting to gain access to the installation
- Promote community partnerships and awareness of Military Working Dogs by lectures and demonstrations to community organizations, such as schools, special events, and other demonstrations upon request
- Conducted air operations familiarization canine training
Education
Military Working Dog Handler -
Military Working Dog Handler Course
Lackland AFB, Texas2013
High School Diploma -
Gulf Shores High School
Gulf Shores, Alabama2012
Skills
- Property management
- Owner relations
- Guest relations
- Vendor management
- Maintenance scheduling
- Property inspections
- Work ethic
- Relationship building
Accomplishments
- Basic Leaders Course
- 17th Military Police Detachment Soldier of the Month
- Military Working Dog Handlers Course
- Military Police School
- Basic Skills Course
References
Available upon request
Timeline
Property Manager
Vacasa Vacation Rentals
12.2021 - Current
Property Caretaker
Vacasa Vacation Rentals
03.2021 - 12.2021
Sterile Processing Technician
South Baldwin Regional Medical Center, Foley, AL
06.2020 - Current
Public Relations Associate
Gulf Shores Beach Retreat
01.2020 - 06.2020
EDD Handler
Explosives Countermeasures International Inc.
05.2018 - 12.2019
Customer Service
Lowes
10.2017 - 05.2018
Supervisor/ Facility Trainer
Service Dogs by Warren Retrievers
05.2017 - 10.2017
Military Working Dog Handler
United States Army
11.2014 - 04.2017
Military Working Dog Handler
United States Army
11.2013 - 11.2014
Military Working Dog Handler -
Military Working Dog Handler Course
High School Diploma -
Gulf Shores High School
Similar Profiles
Morgana havasMorgana havas
Regional Director of Operations at Vacasa Vacation RentalsRegional Director of Operations at Vacasa Vacation Rentals
Wyatt BarberWyatt Barber
Seasonal Housekeeper at Vacasa Vacation RentalsSeasonal Housekeeper at Vacasa Vacation Rentals
Fayole HatfieldFayole Hatfield
Relocation Specialist at Vacasa Vacation RentalsRelocation Specialist at Vacasa Vacation Rentals
Kim EllisKim Ellis
Chemotherapy Infusion RN at Southern Cancer CenterChemotherapy Infusion RN at Southern Cancer Center
Brooks WillemoesBrooks Willemoes
Accounting Services Associate at Crow Shields Bailey PCAccounting Services Associate at Crow Shields Bailey PC