William Hopper
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Carrier Sales Representative
Circle Logistics
07.2023 - 01.2024
- Performed 90+ daily cold calls and follow-ups with leads to secure new revenue.
- Utilized advanced software tools for tracking shipments, managing accounts, and analyzing data for informed decision making.
- Established strong relationships with carriers by maintaining open communication and regularly providing updates on shipments.
Event Planning Staff
Windy City Fieldhouse
01.2023 - 07.2023
- Enhanced event experience for attendees by providing exceptional customer service and assistance.
- Supported event organizers in executing successful events through efficient setup and breakdown of event spaces.
- Promoted positive atmosphere by actively engaging with participants and addressing their needs promptly.
Carrier Sales Representative
BMM Logistics Inc.
05.2022 - 09.2022
- Created and Maintained relationships with multiple carriers through calls and emails
- Increased customer satisfaction by addressing and resolving carrier issues promptly and efficiently.
- Effectively managed high volume of inbound and outbound calls, ensuring timely responses to customer inquiries.
Delivery Driver
Gumby's Pizza
01.2022 - 05.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Athletic Intern
Culver Academies
06.2021 - 08.2021
- Planned and executed sporting events for the Woodcraft Camp
- Managed equipment inventory and maintenance tasks, guaranteeing safe and functional gear for all athletes.
- Tracked awards and results for 300 campers
- Supervised COVID positive campers to maintain community safety
Dining Assistant
Catlett Dining Hall, University Of Iowa
09.2019 - 05.2020
- Enhanced customer satisfaction by providing efficient and friendly dining assistance.
- Maintained a clean dining environment, ensuring high standards of sanitation and hygiene.
Volunteer
PAWS Chicago
05.2018 - 07.2018
- Enhanced animal wellbeing by providing daily care and engaging in enrichment activities.
- Assisted in the successful adoption of pets by maintaining clean and attractive living spaces for animals.
Uber Eats Driver
Uber Eats
09.2017 - 05.2018
- Maintained 4.89 Uber rating
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Education
Bachelor of Science in Sports and Recreation Management - Event Planning
The University of Iowa
Iowa City, IA12.2021
Skills
- Problem Solving
- Customer Service
- Team collaboration
- Networking
applications
- Microsoft Word
- PowerPoint
- Excel
References
References available upon request.
Timeline
Carrier Sales Representative
Circle Logistics
07.2023 - 01.2024
Event Planning Staff
Windy City Fieldhouse
01.2023 - 07.2023
Carrier Sales Representative
BMM Logistics Inc.
05.2022 - 09.2022
Delivery Driver
Gumby's Pizza
01.2022 - 05.2022
Athletic Intern
Culver Academies
06.2021 - 08.2021
Dining Assistant
Catlett Dining Hall, University Of Iowa
09.2019 - 05.2020
Volunteer
PAWS Chicago
05.2018 - 07.2018
Uber Eats Driver
Uber Eats
09.2017 - 05.2018
Bachelor of Science in Sports and Recreation Management - Event Planning
The University of Iowa
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