William Petty
Yulee
Summary
Dynamic Department Supervisor with expertise in customer service, inventory management, and team training. Proven track record in enhancing operational efficiency and driving team performance to achieve business objectives.
Overview
8
8
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
Jacksonville, FL
06.2023 - Current
- Supervised daily operations to ensure efficient workflow and optimal staffing levels.
- Trained and mentored team members on product knowledge and customer service best practices.
- Implemented inventory management processes to improve stock accuracy and reduce discrepancies.
- Collaborated with cross-functional teams to enhance store layout for improved customer experience.
Store Manager
Hibbetts Sports
Yulee, FL
10.2018 - 06.2023
- Led store operations, ensuring optimal inventory management and product availability.
- Developed and implemented training programs to enhance staff performance and customer service skills.
- Streamlined sales processes, improving overall store efficiency and enhancing customer experience.
- Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue potential.
Education
High School Diploma -
Wolfson Senior High School
Jacksonville, FLSkills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
Timeline
Department Supervisor
Lowes Home Improvment
06.2023 - Current
Store Manager
Hibbetts Sports
10.2018 - 06.2023
High School Diploma -
Wolfson Senior High School