William Smith

• Process all invoices as received, and post revenue to guests' folios as needed; ensure proper coding according to property guidelines; maintain and balance credit cards; maintain daily deposit receipts in a neat & traceable manner; process guest arrivals and departures; set wake-up calls; fulfill guest requests by updating reservations when able, and communicating with housekeeping and maintenance when needed; process end of day reports; maintain coffee station during overnight shift; assist Food and Beverage staff by setting up dining room for breakfast.
• Salary: $52,000 a year
• Managers: Gerry Dalmanieras (203) 523-4030

• Process all invoices as received; ensure proper coding according to property guidelines; maintain and balance credit cards; maintain daily deposit receipts in a neat & traceable manner; process guest arrivals and departures; call guests after arrival to ensure satisfaction; set wake-up calls; fulfill guest requests by updating reservations when able, and communicating with housekeeping and maintenance when needed; balance number of rooms and post revenue; prepare necessary reports.
• Salary: $17.35 an hour
• Supervisors: Henrietta Manna (203)685-7367 and Laura Zap (203)240-5524

Manage 10 service reps in Plumbing, Kitchen and Bath, Electrical and Garden/Seasonal departments; ensure that reps execute General Service guidelines and Special Projects correctly and in a timely manner; walk departments with reps on a weekly basis to ensure that sales bays are being serviced, and all problem areas are being addressed; monitor hours worked by reps on a weekly basis.

• Salary: $32,000 a year
• Supervisors: Christopher Lincke (404) 735-6762 and Charles Nasca (973) 462-5972

• Manage 7 service reps in Plumbing and Kitchen and Bath departments; ensure that reps execute Special Projects correctly and in a timely manner; walk departments with reps on a weekly basis to ensure that sales bays are being serviced, and all problem areas are being addressed; monitor hours worked by reps on a weekly basis.
• Salary: $30,000 a year
• Supervisor: Christopher Lincke (404) 735-6762