Summary
Overview
Work History
Education
Skills
Timeline
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William Solomon

Wake Forest,NC

Summary

Proven Dispatcher at FedEx Express, adept in managing high-stress situations and excelling in route planning and customer relations. Demonstrated ability to enhance operational efficiency and adapt strategies in real-time, leveraging expertise in dispatch software and stress tolerance. Achieved significant improvements in pickup coordination and customer satisfaction.

Overview

22
22
years of professional experience

Work History

Dispatcher

FedEx Express
10.2002 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Knowledge of key systems that are utilized to insure the working efficiency of daily operations.
  • Essential organizational and planning skills that assist me in dictating which tasks need to be prioritized over others.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.

Education

Bachelor of Arts - Product Design

Savannah College of Art And Design
Savannah, GA

Skills

  • Data Entry
  • Dispatching procedures
  • Dispatch software
  • Customer Relationship Management
  • Stress Tolerance
  • Critical thinker

Timeline

Dispatcher

FedEx Express
10.2002 - Current

Bachelor of Arts - Product Design

Savannah College of Art And Design

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William Solomon