William Sotelo
Escondido,CA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
Shift Leader
Epic Wings N Things
05.2022 - Current
- Improved team productivity by implementing efficient task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Trained new employees
Mechanic/Salesmen Assitant
Bavarian Master Care
12.2020 - 01.2022
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Performed emissions tests according to standard procedures.
- Organized dealership cars
- Washed cars
Cashier
Money Pit
06.2019 - 12.2020
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintain clean and orderly checkout areas and complete
other general cleaning duties, such as mopping floors and
emptying trash cans. - Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Mechanical Engineering
San Diego State University
San Diego, CA12.2025
Bachelor of Science - Mechanical Engineering
Palomar College
San Marcos, CA07.2023
High School Diploma -
Mission Hills High School
San Marcos, CA07.2020
Skills
- Equipment Troubleshooting
- Task prioritization
- Team coordination
- Customer Service Management
- Production Reporting
- Punctuality
- Bilingual
Languages
Spanish
Professional Working
Timeline
Shift Leader
Epic Wings N Things
05.2022 - Current
Mechanic/Salesmen Assitant
Bavarian Master Care
12.2020 - 01.2022
Cashier
Money Pit
06.2019 - 12.2020
Bachelor of Science - Mechanical Engineering
San Diego State University
Bachelor of Science - Mechanical Engineering
Palomar College
High School Diploma -
Mission Hills High School
Similar Profiles
Michaela ChampionMichaela Champion
Front of House Staff Member at Epic Wings N ThingsFront of House Staff Member at Epic Wings N Things
Christian Lopez RodriguezChristian Lopez Rodriguez
Cook's Assistant at Epic Wings N ThingsCook's Assistant at Epic Wings N Things
Aramiz RicoAramiz Rico
Shift Leader at Epic Wings N ThingsShift Leader at Epic Wings N Things
Monica ManriquezMonica Manriquez
Cashier at Epic Wings N ThingsCashier at Epic Wings N Things
Kyle AllenKyle Allen
Research and Development Engineer at Baker TillyResearch and Development Engineer at Baker Tilly