Summary
Overview
Work History
Education
Skills
Certification
Timeline
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William Cole Alexander

Spring

Summary

Dynamic and dedicated professional with experience at Great American Cookies, excelling in customer service and teamwork. Proven ability to multitask effectively while ensuring high-quality food preparation and safety standards. Strong problem-solving skills and a commitment to integrity, consistently enhancing customer satisfaction through friendly interactions and efficient service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Great American Cookies
04.2025 - Current
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Tree Handler

Old Time Christmas Tree Farm
10.2023 - 11.2026
  • Handled trees of all sizes and weights.
  • Assisted in preparing for events.
  • Arrived early to clean up farm before customers arrived.
  • Loaded trees onto cars efficiently, effective, and safely.
  • Assisted customers in picking the perfect tree for them.

Life Guard

Texas Aquatic Enterprises
04.2023 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Upheld hygiene standards in pool and surrounding area.

Education

High School Diploma -

Klein Cain High School
10201 Spring Cypress Rd, Houston, TX 77070
06-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Integrity and honesty
  • Food preparation
  • Workplace safety
  • First aid
  • Lifeguard certification
  • CPR and AED training
  • Adaptability in emergencies
  • CPR certified
  • Public safety knowledge
  • Safety training

Certification

  • First Aid/CPR Certified
  • Welding Certification in AWS D9.1
  • Texas food handlers license

Timeline

Crew Member

Great American Cookies
04.2025 - Current

Tree Handler

Old Time Christmas Tree Farm
10.2023 - 11.2026

Life Guard

Texas Aquatic Enterprises
04.2023 - 08.2024

High School Diploma -

Klein Cain High School
William Cole Alexander