Willow Pacheco
Tucson,AZ
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
5
5
years of professional experience
Work History
Cashier
Lowes Home Improvment
Westminster, CO
05.2023 - 08.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
Receptionist
Audi Motorcars
Broomfield, CO
04.2021 - 08.2021
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Fulfillment Lead
Nordstrom Rack
Westminster, CO
10.2020 - 02.2021
- Provided guidance and support to team members in order to meet daily goals.
- Ensured accuracy of orders prior to shipping by verifying the quantity, product type, and address information.
- Maintained records of inventory levels, stock movements, and customer orders.
- Developed strategies for efficient order fulfillment processes and procedures.
- Organized workflow to ensure all orders were processed accurately and on time.
- Conducted regular training sessions for new hires on order fulfillment systems and procedures.
Brand Ambassador
Hollister Inc.
Broomfield, CO
04.2019 - 10.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Conducted inventories on a regular basis to track stock levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Tracked sales performance metrics to identify trends in the market place.
Sales Associate
Famous Footwear
Norhtglenn, CO
04.2018 - 10.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Education
Bachelor of Science - Natural Resources Conservation
University of Arizona
Tucson, AZ12-2024
Skills
- Customer Assistance
- Cash Handling
- Staff Training
- Time Management Skills
- Cash Management
- Records Maintenance
- Happy and outgoing
Timeline
Cashier
Lowes Home Improvment
05.2023 - 08.2023
Receptionist
Audi Motorcars
04.2021 - 08.2021
Fulfillment Lead
Nordstrom Rack
10.2020 - 02.2021
Brand Ambassador
Hollister Inc.
04.2019 - 10.2019
Sales Associate
Famous Footwear
04.2018 - 10.2019
Bachelor of Science - Natural Resources Conservation
University of Arizona
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