Wil’sjohn Gray
Bakersfield
Summary
Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and food safety standards. Proven ability to enhance team productivity through effective collaboration and process improvements. Skilled in multitasking and clear communication, ensuring exceptional service and client satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Ohio
02.2023 - 05.2024
- Assisted in daily operations by maintaining cleanliness and organization of workstations.
- Collaborated with team members to ensure efficient service during peak hours.
- Engaged with customers to provide friendly and prompt service, enhancing overall experience.
- Learned operating procedures for food preparation and equipment safety standards.
- Adapted quickly to changing tasks and responsibilities as directed by supervisors.
Caregiver
Personal Employer
North Hollywood, CA
01.2022 - 01.2023
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Developed personalized care plans based on individual needs and preferences for optimal support.
- Monitored health conditions, reporting changes to healthcare professionals for timely interventions.
- Administered medications as prescribed, maintaining accurate records of dosages and schedules.
- Provided companionship, enhancing emotional well-being through engaging conversations and activities.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Goodwill Associate
Goodwill
North Hollywood, CA
06.2020 - 08.2022
- Assisted in daily operations, ensuring efficient workflow and customer service standards.
- Trained new associates on operational procedures and safety protocols.
- Maintained inventory accuracy through regular stock checks and organization strategies.
- Implemented process improvements that enhanced overall productivity within the team.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Education
Nursing
Bakersfield College
Bakersfield, CAPhlebotomy Technician - Phlebotomy
Phlebotomy USA
Bakersfield, CA03.2025
Skills
- Customer service
- Food safety standards
- Team collaboration
- Process improvement
- Inventory management
- Daily living assistance
- Cash handling
- Time management
- Communication skills
- Multitasking and organization
- Clear communication
- Customer engagement
- Food preparation
- Learning agility
- Resilience and persistence
Certification
Certified Phlebotomy Technician 1
Timeline
Crew Member
McDonald's
02.2023 - 05.2024
Caregiver
Personal Employer
01.2022 - 01.2023
Goodwill Associate
Goodwill
06.2020 - 08.2022
Nursing
Bakersfield College
Phlebotomy Technician - Phlebotomy
Phlebotomy USA