Summary
Overview
Work History
Education
Skills
Timeline
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Xavier Cocca

Indianapolis,IN

Summary

Newer to the waiting tables scene with only four years of experience but am always ready to learn new tips and tricks and improve in all aspects. Sociable to both guests and coworkers as I believe getting along with everybody is the best way to go about any job. Hardworking, loyal, and is there to pick up the slack that others may be lacking; all in order to make service run smoother. Adept quickly to situations that arise and am able to properly mitigate any damages or issues that arise.

Overview

4
4
years of professional experience

Work History

Server

Root & Bone
Indianapolis, IN
10.2021 - 03.2024
  • Learned the style and technique of working in a higher end restaurant; completely bussing the table in between courses, wine service, and selling the days specials to name a few.
  • Was responsible for all aspects of service outside of food running which includes bussing and resetting tables in a timely manner after the guest left.
  • Gave guests a great experience by walking through the menu while simultaneously giving off the welcoming attitude that made them feel more comfortable asking questions about the menu about my personal recommendations.
  • Honed in on running side-work which made all aspects of service run smoother.
  • Have great reviews on OpenTable and Google naming me personally and how they had a great time dining at the restaurant.

Server

Bru Burger Bar
Indianapolis, IN
06.2020 - 07.2023
  • Learned the ropes on how to wait tables. I had great instruction from the general manager, Craig Morris, on how to positively interact and upsell menu items.
  • Typically ran with a five table section but the restaurant ran more on volume than quality of service so I learned how to manage ordering, checking out, running food, and all the other side-work a server would need to be doing at any given time.
  • Worked there full time from June 2020 to around October 2021 and then bumped down to one day a week because I found another full time restaurant job.

Education

Some College (No Degree) - Communications/Journalism

Indiana University - Purdue University Indianapolis
Indianapolis, IN

Skills

  • Order Management
  • Guest Engagement
  • Table Bussing
  • Food Running
  • Positive and professional
  • Table setting arrangements
  • Order Accuracy
  • Exceptional customer service
  • Strong Work Ethic
  • Item promotion
  • POS operation
  • Check payment processing
  • Dining customer service
  • Liquor, wine, and food service
  • Menu knowledge
  • Menu Memorization
  • Quality Control
  • Food safety understanding
  • Dish preparation
  • Effective customer upselling
  • Wine Pairings

Timeline

Server

Root & Bone
10.2021 - 03.2024

Server

Bru Burger Bar
06.2020 - 07.2023

Some College (No Degree) - Communications/Journalism

Indiana University - Purdue University Indianapolis

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Xavier Cocca