Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

XAVIER COLEMAN

Houston,TX

Summary

Dispatcher with 4 years of experience managing logistics for top companies like Amazon, Daikin, and Db Schenker. Proven track record in optimizing delivery schedules, reducing delays, and maintaining high levels of customer satisfaction. Skilled in coordinating teams, tracking shipments, and ensuring regulatory compliance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dispatcher

Daikin
12.2023 - Current
  • Utilize RDP to route into the main computer server.
  • Utilize Outlook to coordinate with supervisors & team leads via email.
  • Meticulously tracked shipments, coordinated with carriers, and managed documentation, maintaining accurate records and ensuring regulatory compliance
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Dispatch for a fleet of 10+ forklift drivers


Dispatcher

Db Shenker
11.2022 - 12.2023
  • Coordinated time-sensitive truck shipments, ensuring timely deliveries and customer satisfaction for Tesla and Db Schenker
  • Resolved transportation issues, reducing delays and costs
  • Processed Bills of Lading for the Forklift Team, ensuring accurate documentation
  • Directed dispatching, routing, and tracking of 12 fleet vehicles.

Dispatcher

Amazon
01.2021 - 11.2022
  • Managed dispatch operations, reducing delivery delays through optimized scheduling
  • Led a team of 15 drivers, enhancing communication and teamwork, resulting in higher customer satisfaction
  • Resolved delivery issues promptly, maintaining a high level of service quality and client trust
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Junior Network Administrator

Bellville Medical Center
07.2020 - 12.2020
  • Managed network infrastructure of the Bellville Medical Center , ensuring uptime; resolved connectivity issues swiftly
  • Implemented security protocols, enhancing data protection
  • Configured and maintained servers; improved system performance and reliability
  • Collaborated with IT team to troubleshoot and resolve network problems; increased efficiency
  • Provided technical support to staff, improving overall satisfaction and productivity

Security

Allied Universal
09.2019 - 06.2020
  • Monitored premises to ensure safety, through vigilance and quick response
  • Collaborated with team to maintain secure environment, enhancing overall security measures
  • Conducted regular patrols, identifying and addressing potential security threats effectively
  • Implemented emergency protocols, resulting in improved response times and preparedness
  • Maintained detailed incident reports, aiding in future risk assessment and prevention

Education

Network Administration - IT Certfication

Comptia
06.2020

Skills

  • Data Entry
  • Dispatch software
  • Stress Tolerance
  • Dispatching procedures
  • Prioritizing calls
  • Customer Relations
  • Updating logs
  • Route Planning
  • Database Management
  • Proficiency
  • Microsoft Office

Certification

  • Forklift Operation and Safety Certification – Occupational Safety and Health Administration.
  • Workplace Violence and Active Shooter Preparedness Training Certificate - Various accredited providers.
  • OSHA Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) Certification – Occupational Safety and Health Administration.
  • CompTIA A+ Certification - Computing Technology Industry Association (CompTIA).
  • CompTIA Network+ Certification - Computing Technology Industry Association (CompTIA).
  • Microsoft Certified, Windows Server Fundamentals [Exam 98-365] - Microsoft.

Timeline

Dispatcher

Daikin
12.2023 - Current

Dispatcher

Db Shenker
11.2022 - 12.2023

Dispatcher

Amazon
01.2021 - 11.2022

Junior Network Administrator

Bellville Medical Center
07.2020 - 12.2020

Security

Allied Universal
09.2019 - 06.2020

Network Administration - IT Certfication

Comptia

Similar Profiles

CREATE PROFILE
XAVIER COLEMAN