Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Xavier Lopez

Fort Worth,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Server

Nikko
Southlake, TX
08.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted others with table service as well as balance tasks of my own.
  • Stayed informed about daily specials, new menu items, promotions.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.

Kids Coach

Peak Performance MMA
Keller, TX
06.2022 - Current
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Displayed strong telephone etiquette, effectively handling difficult calls to get potential leads to come in for a trial class.
  • Build positive relationships with all members and leads to ensure they feel welcomed

Server

Firebirds Wood Fired Grill
Fort Worth, TX
02.2022 - 10.2022
  • Provided excellent customer service to ensure customer satisfaction
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Host

Brio Tuscan Grille
Southlake, TX
03.2021 - 12.2021
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided customers with accurate wait times and monitored waiting list, managed emotions of clients to ensure they were pleased

HVAC Assistant

NTX Mechanical LLC
Fort Worth, TX
03.2020 - 12.2020
  • Assisted in installing, repairing and maintaining HVAC systems.
  • Performed preventive maintenance on heating, ventilation and air conditioning equipment to ensure optimal performance.
  • Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation as well as upselling as possible.

Education

High School Diploma -

Timber Creek High School
Fort Worth, TX
05-2021

Skills

  • Upselling
  • Adaptable
  • Strong Work Ethic
  • Positive and Professional
  • Customer Relationship Building
  • Cold-Calling

References

References available upon request.

Timeline

Server

Nikko
08.2023 - Current

Kids Coach

Peak Performance MMA
06.2022 - Current

Server

Firebirds Wood Fired Grill
02.2022 - 10.2022

Host

Brio Tuscan Grille
03.2021 - 12.2021

HVAC Assistant

NTX Mechanical LLC
03.2020 - 12.2020

High School Diploma -

Timber Creek High School

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Xavier Lopez