Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Xhesika Marku

Staten Island,NY

Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

Dunkin' Donuts
Staten Island, New York
10.2020 - 07.2021
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.

Personal Babysitter

Gloria Boba & Brunilda Laci
Staten Island, NY
05.2020 - 06.2021
  • Provided in-home care for children of varying ages, including infants.
  • Maintained a safe and healthy environment for the children by following all safety procedures.
  • Prepared meals and snacks for the children according to dietary requirements.

Cashier

Dunkin' Donuts
Worcester, Massachusetts
03.2019 - 04.2020
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Helped customers find specific products, answering questions and offering advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Education

High School Diploma -

High School Profesionale Kamëz
Albania
06-2018

University Bujqesi And Mjedisit
Albania
09-2017

General Studies

Quinsigamond Community College
Worcester, MA

Skills

  • Cash register operation
  • Scanner operations
  • Customer greeting
  • Coin counting
  • Payment processing
  • Customer assistance
  • Cash drawer balancing
  • Child Supervision
  • Keeping children safe
  • Managing routines
  • Educational Activities Planning
  • Exercise and outdoor activities
  • Internet skills
  • Calm under pressure
  • Identifying costumer needs
  • Attention to details

Languages

  • Fluent in Albania
  • Fluent in English
  • Understand Spanish

Timeline

Cashier Team Lead

Dunkin' Donuts
10.2020 - 07.2021

Personal Babysitter

Gloria Boba & Brunilda Laci
05.2020 - 06.2021

Cashier

Dunkin' Donuts
03.2019 - 04.2020

General Studies

Quinsigamond Community College

High School Diploma -

High School Profesionale Kamëz

University Bujqesi And Mjedisit

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Xhesika Marku