Ximena Vertiz
Astoria
Summary
Accomplished Store Director known for strong leadership and strategic thinking. Successfully developed talent and exceeded sales targets through effective merchandising and operational execution. Ready to leverage expertise to elevate store performance and customer engagement.
Overview
21
21
years of professional experience
Work History
Store Director
Jcrew
White Plains, NY
06.2024 - Current
- Oversaw daily operations to ensure exceptional customer service and store performance.
- Trained and mentored staff to enhance productivity and maintain high operational standards.
- Analyzed sales trends to inform decision-making and drive effective promotional strategies.
- Managed scheduling and staffing to align with peak business hours and customer demand.
- Fostered a collaborative team environment that promoted employee engagement and retention.
- Ensured compliance with company policies, procedures, and visual merchandising guidelines.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction.
Store Manager
Express Edit
Miami, FL
01.2023 - 06.2024
- Relocated with the company to support business needs and lead a high visibility market location.
- Successfully staffed the store within the first two weeks of opening, building a fully trained and performance ready team.
- Exceeded sales goals through strategic staffing, operational execution and elevated client experience.
- Partnered closely with the corporate visual team to execute brand standards and drive impactful merchandising in a high profile store environment.
- Developed internal talent by promoting three managers into higher level roles within one year, strengthening bench depth and succession planning.
Store Manager
Express
Warwick, RI
06.2013 - 06.2024
- Began career with the company as an assistant manager in 2013 and earned two promotions through consistent performance and leadership impact.
- Led operations across four different store locations, demonstrating adaptability in diverse markets and business volumes.
- supported district wide team development by coaching emerging leaders and strengthening bench talent across multiple locations.
- Selected in 2021 to join the Visual Merchandising Team for the launch of the brands new initiative "Express Edit"
- Traveled across multiple states to support the opening of 12 Edit locations, ensuring operational readiness and brand execution.
- Partnered closely with corporate cross-functional teams, gaining exposure to strategic planning , visual standards and new store launch execution.
Lead Visual Merchandiser
Banana Republic Factory Store
Wrentham, MA
01.2005 - 06.2013
- Developed and executed visually compelling merchandise displays to enhance customer engagement.
- Collaborated with cross-functional teams to align merchandising strategies with seasonal trends.
- Trained and mentored junior staff on visual presentation standards and techniques.
- Analyzed sales data to inform merchandising decisions that optimize product placement.
- Implemented visual merchandising guidelines that increased store foot traffic and customer interaction.
- Conducted regular audits of visual displays to ensure compliance with brand standards and aesthetics.
Education
High School Diploma -
Mount Pleasant
Providence, RISkills
- People management
- Store operations
- Merchandise planning
- Delegation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Director
Jcrew
06.2024 - Current
Store Manager
Express Edit
01.2023 - 06.2024
Store Manager
Express
06.2013 - 06.2024
Lead Visual Merchandiser
Banana Republic Factory Store
01.2005 - 06.2013
High School Diploma -
Mount Pleasant