Xiomara Claure
Miami,FL
Summary
Friendly team player dedicated to making delicious specialty tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of tea-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
SCC Operations
01.2021 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while providing information about services able to patrons.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed location bookings and event planning.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Math Tutor
Wise Choice Tutoring Center
01.2020 - 06.2021
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Supported students with helpful study habits and exam strategies.
- Created and shared SAT math resources and materials to boost student comprehension.
- Tutored 10 students per week in private sessions using detailed lesson plans.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Developed customer service skills by selling tutoring package deals to customers of the program.
Education
Bachelor of Science - Biomedical Engineering
University of Miami
Miami, FL12.2023
Skills
- Inventory Control
- Spreadsheet Tracking
- Cash Handling
- Verbal and Written Communication
- Team Collaboration
- Call Routing
- Skilled in Matlab Programming
- Costume Design
- 3D prosthetics
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
SCC Operations
01.2021 - 12.2023
Math Tutor
Wise Choice Tutoring Center
01.2020 - 06.2021
Bachelor of Science - Biomedical Engineering
University of Miami
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