Yahir Nunez-Ayala
Wilmington,North Carolina
Summary
Resilient crew member with a versatile background in customer-facing roles. Recognized for strong communication and organizational skills, consistently delivering exceptional service while maintaining composure in high-stress situations.
Developed communication and language skills in high-pressure, multicultural environments. Demonstrates ability to convey complex information accurately and clearly, with focus on fostering understanding and cooperation. Seeking to transition into new field, utilizing strong interpersonal and problem-solving skills to make meaningful impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Disfruta Antojitos Y Fruteria
Wilmington, NC
08.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated food preparation equipment, adhering to safety and sanitation standards consistently.
- Assisted in inventory management, including stock rotation and organization of supplies.
- Collaborated with team members to maintain cleanliness and orderliness of workstations and dining areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Sales Associate
Los Tres Hermanos
Castle Hayne, NC
09.2024 - 02.2026
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Fast Food Worker
Cookout
Wilmington, NC
03.2024 - 09.2024
- Operated kitchen equipment efficiently to enhance workflow
- Assisted customers with orders, ensuring a positive experience
- Maintained cleanliness of workstations and dining areas
- Trained new employees on operational procedures and safety protocols
- Handled cash transactions accurately and efficiently
Sales Associate
Tienda Mis Amigos
Wilmington, NC
06.2023 - 03.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store displays and inventory organization for optimal product visibility.
- Resolved customer complaints efficiently, fostering positive relationships and loyalty.
- Adapted quickly to new products and sales strategies, contributing to team goals.
- Supported training of new associates in customer service standards and operational procedures.
Education
High School Diploma -
John T Hoggard High School
Wilmington, NC06.2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Resilience and persistence
Certification
Certification in Microsoft Word
Certification in Entrepreneurship and Small Businesses
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Disfruta Antojitos Y Fruteria
08.2025 - Current
Sales Associate
Los Tres Hermanos
09.2024 - 02.2026
Fast Food Worker
Cookout
03.2024 - 09.2024
Sales Associate
Tienda Mis Amigos
06.2023 - 03.2024
High School Diploma -
John T Hoggard High School