Yahir J Perez Diaz
Sumneytown,PA
Summary
Dynamic and dedicated professional with a strong background in customer service and patient care, excelling in teamwork and problem-solving. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in maintaining high standards of cleanliness and safety, ensuring positive patient care.
Overview
5
5
years of professional experience
Work History
Crew Member
Burger King
Harleysville, PA
12.2025 - Current
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, maintaining quality food preparation standards.
- Collaborated with team members to streamline order processing and reduce wait times.
- Assisted in training new crew members on operational procedures and best practices.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Adapted quickly to changing priorities during peak hours, demonstrating flexibility in role execution.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Server
Living Branches
Lansdale, PA
11.2020 - 03.2022
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Assisted in training new servers on restaurant policies and menu offerings.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Managed multiple tables simultaneously while ensuring customer satisfaction remained high.
- Recommended menu items based on customer preferences, increasing overall sales.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Souderton Area Senior High School
Souderton, PA06.2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cleaning
- Attention to detail
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Safety
- Vital signs monitoring
- Dementia care
- Compassionate care
- Personal hygiene assistance
- Mobility assistance
- First aid and CPR
- Basic life support
- CPR certification
- Active listening
- Patient education
- Bed preparation
- Patient assistance
- Problem-solving abilities
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Burger King
12.2025 - Current
Server
Living Branches
11.2020 - 03.2022
High School Diploma -
Souderton Area Senior High School