Yailin Mora
Hialeah
Summary
Adept at managing front desk operations and providing exceptional customer service, I honed my skills in clerical support and client relations at West Miami Animal Clinic. Specializing in efficient scheduling and effective communication, I consistently enhance office productivity and client satisfaction without compromising quality.
Overview
1
1
year of professional experience
Work History
Receptionist
Panda animal clinic
Hialeah
02.2024 - 01.2025
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Answered and directed incoming calls using multi-line telephone system.
- Transcribed tapes and notes from meetings into prescribed formats.
Research Assistant
West Miami animal Clinic
Miami
02.2024 - 01.2025
- Set up, calibrated, and maintained laboratory and field research equipment.
- Examined experiment results to identify potential underlying causes for scientific findings.
- Participated in extra training and courses to refine and improve upon industry knowledge.
Education
High School Diploma -
Celia Sánchez
Cuba 05-2003
Skills
- Scheduling
- Bookkeeping
- Clerical support
- Typing speed
- Customer and client relations
- Mail distribution
- Data inputting
- Relay hearing-impaired calls
- Correspondence distribution
- Multi-line telephone skills
- Front desk operations
- Scheduling appointments
- Telephone skills
- Verbal and written communication
- Phone etiquette
- Document control
- Appointment scheduling
- Customer/Client relations
Timeline
Receptionist
Panda animal clinic
02.2024 - 01.2025
Research Assistant
West Miami animal Clinic
02.2024 - 01.2025
High School Diploma -
Celia Sánchez