Yalexa Perez
Bronx,USA
Summary
Experienced customer service and operations professional with leadership experience in high-volume food service environments. Skilled in team supervision, inventory management, customer satisfaction, staff training, and maintaining compliance with health and safety standards.
Overview
1
1
Certification
Work History
Service Manager
Chipotle Mexican Grill
NY
- Oversaw daily operations of a high-volume food service establishment, ensuring efficient and smooth workflow
- Managed a team staff members, providing training, guidance, and performance evaluations
- Maintained inventory levels by conducting regular audits and placing orders as needed
- Ensured compliance with health and safety regulations by conducting regular inspections and training staff on proper food handling techniques
- Implemented strategies to increase customer satisfaction through improved communication between front-of-house staff and kitchen team
Catering Associate
Alexander Events
New York, NY
- Executed catering orders with attention to detail and customer specifications.
- Adapted quickly to changing schedules and client requests during events.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Ensured compliance with health regulations by maintaining a sanitary work environment and training staff on safe food handling practices.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
High School Diploma -
Academy For Language And Technology
Bronx, NY06.2021
Skills
- Team leadership
- Multitasking and organization
- Problem-solving
- Reliable and responsible
- Employee training and development
Certification
- Food handler
Languages
Spanish
English
Timeline
Service Manager
Chipotle Mexican Grill
Catering Associate
Alexander Events
High School Diploma -
Academy For Language And Technology