Yanelly Rosario Muñoz
San Antonio,Tx
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. I also have my food handlers permit and TABC. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Professional Child Care Provider Association
07.2022 - Current
- Assisted in organizing documentation, reviewing childcare homes/ centers licenses, and conducting childcare courses.
- Conducted outreach services by visiting schools, churches and other organizations.
- Scheduled and managed appointments for executive staff, ensuring efficient use of time.
- Answered telephone calls in a professional manner, providing information or routing callers to the appropriate personnel.
- Performed data entry into various computer systems accurately and efficiently.
Waitress/Assistant Bartender
Bombshell
Pearla, TX
01.2023 - 08.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked back with customers throughout meal service to ensure satisfaction.
Virtual Tutor
12.2019 - 07.2021
- Empowered students (5th graders- 10th graders) to excel in their studies while teaching them through their specific learning styles
- All showed vast improvements within the first two weeks of my services in their classes and tests.
Server
Yum-Yum Snowballs
06.2020 - 08.2020
- Safely prepared and made snow cones along with other simple snacks, and disinfected areas abiding by the COVID precautions.
- Coordinated with vendors to ensure timely delivery of supplies and ingredients.
- Processed payments accurately and efficiently using cash registers or POS systems.
- Advertised the food truck business through various channels such as social media, flyers.
Intern
MD Anderson Summer Internship
06.2020 - 07.2020
- Applied and selected for the now virtual summer internship, participate in lectures on good laboratory practices and cancer-related topics developed and taught by MD Anderson post-doctorate fellows and faculty, career development seminars by Dr Raquel Salinas.
- Observed medical procedures in multiple departments to gain clinical experience.
- Performed clerical duties such as charting and filing patient information.
Cashier
Panda Bistro
06.2019 - 11.2019
- Took orders, served customers, complied with store quality standards, and managed cash register.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Hostess & Waitress
Cristobal Mexican Grill & Bar
09.2018 - 04.2019
- Provided quality customer service, and assisted with other tasks as needed, such as cleaning areas and maintaining inventory.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
Summer Intern
C-STEM Internship
06.2017 - 06.2018
- Gained familiarity with the development of robotics and engineering, organized budget for summer workshops, took phone calls, and scheduled appointments While shadowing Dr. Megan Flowers
Education
Bachelor in Cyber Engineering -
Texas A&M University- San Antonio
01.2026
Associate in Science -
Houston Community College
12.2022
Associate in Arts, Multidisciplinary Studies -
Houston Community College
05.2021
Skills
- Data Entry
- Expense Reporting
- Quality Assurance
- Reception oversight
- Database Management
- Safe Food Handling
- Guest Relations Management
- Customer Service
- Liquor, wine, and food service
- Upselling techniques
Honor Awards
- Women's Energy Network: Young Women's Energized Scholar, 2020, Present
- Dell's Scholar, 2021, Present
- Horatio Alger Association: Scholarship Recipient, 2021, Present
- Children's Defense Funds: Beat the Odds Scholarship Recipient, 2021, Present
- Houston Independent School District Outstanding Student, 2020
Leadership Experience
- Houston ISD EMERGE, College Mentor, 2021, Present
- Latinx Student Union, Reed College, Committee Member, 2021, 2022
- Cafecito Club, Reed College, Member, 2021, 2022
- Women's Soccer Club & Oregon Adult Soccer Association, Reed College, Member, 2021, 2022
- EECHS Class of 2021, Vice President & Class President, 10/2017, 05/2021
- YMCA Youth & Government, Member, 09/2017, 05/2021
- YMCA Teen Achievers, Youth Advocate, 09/2017, 05/2021
- Health Occupation Students of America, Member, 09/2019, 05/2021
- National Honor Society, Member, 03/2019, 05/2021
- League of United Latin American Citizens, Historian, 09/2019, 05/2021
Volunteer Experience
- Loaves & Fishes, Houston, Tx, 11/2018, 06/2021 & 06/2022-Present
- Toys for Tots, Houston, Tx, 12/2016, Present
- City Wide Club of America, Houston, Tx, 2016, Present
- Houston Food Bank, Houston, Tx, 2018, 2021
- Citizens for Animal Protection, Houston, Tx, 06/2019, 02/2021
Languages
Spanish
Native/ Bilingual
Certification
- Food Handlers permit completed 06/21/2023
- Texas Alcoholic Beverage Comission (TABC) completed 06/21/2023
Accomplishments
Women’s Energy Network: Young Women’s Energized Scholar, (2020- Present).
Dell’s Scholar, (2021- Present).
Horatio Alger Association: Scholarship Recipient, (2021- Present).
Children’s Defense Funds: Beat the Odds Scholarship Recipient, (2021-present).
Houston Independent School District Outstanding Student, (Awarded 2020).
Timeline
Waitress/Assistant Bartender
Bombshell
01.2023 - 08.2023
Administrative Assistant
Professional Child Care Provider Association
07.2022 - Current
Server
Yum-Yum Snowballs
06.2020 - 08.2020
Intern
MD Anderson Summer Internship
06.2020 - 07.2020
Virtual Tutor
12.2019 - 07.2021
Cashier
Panda Bistro
06.2019 - 11.2019
Hostess & Waitress
Cristobal Mexican Grill & Bar
09.2018 - 04.2019
Summer Intern
C-STEM Internship
06.2017 - 06.2018
Bachelor in Cyber Engineering -
Texas A&M University- San Antonio
Associate in Science -
Houston Community College
Associate in Arts, Multidisciplinary Studies -
Houston Community College
- Food Handlers permit completed 06/21/2023
- Texas Alcoholic Beverage Comission (TABC) completed 06/21/2023
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