Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yanira Nieves

Houston

Summary

I am writing to express my interest in the On-site Property Manager position at your esteemed company.

Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

3
3
years of professional experience

Work History

Property Manager

Bella Palazzo Apartments
08.2024 - Current
  • Oversaw tenant move-ins and move-outs, ensuring smooth transitions while minimizing vacancies.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.

Assistant Manager

Bella Palazzo Apartments
08.2024 - Current
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Property Manager

Spring Lake Village
07.2021 - 08.2024
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

GED -

Silk City High School
Paterson NJ
07-2005

Skills

  • Property Management
  • Tenant Satisfaction
  • Profitability Management
  • Property management
  • Payment collection
  • Property inspections
  • Rent collection
  • Lease renewals
  • Exceptional oral and written communication skills
  • Staff management
  • Property tours and inspections
  • Eviction procedures
  • Maintenance scheduling
  • Vendor management
  • Marketing and advertising
  • Eviction notices
  • Work order monitoring
  • Administrative leadership
  • Violation resolution

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Property Manager

Bella Palazzo Apartments
08.2024 - Current

Assistant Manager

Bella Palazzo Apartments
08.2024 - Current

Property Manager

Spring Lake Village
07.2021 - 08.2024

GED -

Silk City High School
Yanira Nieves