Yanlei Chen
T-Bone Restaurant
Mapleton,UT
1
Certification
4
years of professional experience
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into a new work setting. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Versatile skills that apply in any work setting and aim to leverage these transferable skills to excel in a new setting.
Work History
Waitress
3 Years 7 Months- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Managed multiple tables efficiently, demonstrating strong time management and organizational skills.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collaborated with kitchen staff to communicate orders accurately, maintaining high standards of food quality.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Handled cash transactions and processed payments accurately, ensuring financial integrity at the end of shifts.
Education
High School Diploma
Skills
Payment processing
Point of sale operation
Customer service
Greeting guests
Strong multitasking
Team collaboration
Memory retention
Certification
- ServSafe Certification
Languages
Chinese (Cantonese)
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
T-Bone Restaurant
01.2023 - CurrentRead More
Maple Mountain High School
High School Diploma
Read More