Enhanced patient registration efficiency by streamlining processes and implementing electronic records management.
Implemented strategies to minimize registration errors, leading to increased accuracy in data entry efforts.
Ensured accurate patient data collection by utilizing comprehensive intake forms and verifying information.
Maintained strict confidentiality of patient information in accordance with HIPAA regulations and hospital policies.
Demonstrated flexibility adapting quickly to changes in hospital policies or procedures relating to patient registration.
Verified insurance coverage to confirm patient coverage for necessary medical services.
Imaged and scanned patient and registration documentation into electronic patient records.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Greeted and assisted patients with check-in procedures.
Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.mproved patient experience through proactive problem-solving and empathetic communication skills.
Learning Ambassador
Amazon Fulfillment PHL4
06.2022 - Current
Train new associates in process paths including powered industrial trucks
Support associates in safety best practices
Support associate in quality best practices
Conduct cross training for tenured associates in all process paths
Conduct barrier buster training for associates struggling in a process path in quality or productivity
Support learning department in evaluation of training materials and documentation
Tier one associate for facility outbound operations
Support safe operations in all outbound process paths
Clerk
Fine Wine and Good Spirits
01.2021 - 06.2022
Support store operations including counter sales and age verification
Support store through inventory management
Support store operations through maintaining cleanliness and organization
Special Education Paraprofessional
Harrisburg School District
08.2017 - 06.2022
Assisting students in class to help improve the educational experience
Assisting the teacher in keeping the classroom orderly and mitigate distractions
Supported student conflict resolution
Special Education Paraprofessional
Derry Township School District
08.2019 - 08.2021
Assisting students in class to help improve the educational experience
Assisting the teacher in keeping the classroom orderly and mitigate distractions
Supported student conflict resolution
Education
Associate of Applied Science - Diagnostic Medical Sonographer
HACC
Harrisburg, PA
05-2028
Associate of Arts - Early Childhood Special Education
Shippensburg University of Pennsylvania
Shippensburg, PA
08-2018
Timeline
Patient Registration Associate
Penn State Health
05.2024 - Current
Learning Ambassador
Amazon Fulfillment PHL4
06.2022 - Current
Clerk
Fine Wine and Good Spirits
01.2021 - 06.2022
Special Education Paraprofessional
Derry Township School District
08.2019 - 08.2021
Special Education Paraprofessional
Harrisburg School District
08.2017 - 06.2022
Associate of Applied Science - Diagnostic Medical Sonographer
HACC
Associate of Arts - Early Childhood Special Education