Summary
Overview
Work History
Education
Skills
Certification
Coursework
Awards
Publications
Volunteer Experience
Extracurricular Activities
Languages
Websites
Timeline
56
Yanrong (Jason) Zhang

Yanrong (Jason) Zhang

Oyster Bay,NY

Summary

Currently, an NYU undergraduate student who is fully committed to working in the industry to understand every position in a restaurant, hotel, or catering, majoring in hospitality. I have worked at COTE, a high-end Michelin one-star Korean Steakhouse before as a host in 2023 summer. I learned and understood all the responsibilities of a host. I believe that with my experience, I will adapt to the work environment and restaurant setting in a very short period of time. Also, the courses that I took at NYU taught me both textbook and real-life versions of how to interact with different kinds of customers, and co-workers, and how to react to a crisis when there is one. Overall, I believe I am well qualified for this position.

Overview

3
3
years of professional experience
3
3
Certification

Work History

Host

Cote Korean Steakhouse NYC
New York, New York
06.2023 - 08.2023
  • Greeted guests upon arrival and showed them to their table.
  • Provided customers with accurate wait times and monitored the waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize the efficiency of staff members.
  • Maintained cleanliness of the lobby area, including wiping down tables and chairs.
  • Served as point of contact for resolving guest complaints or special requests.
  • Provided excellent customer service by anticipating customer needs.
  • Resolved conflicts between customers when necessary.
  • Assisted other departments when needed, such as bussing tables or delivering food orders.
  • Greeted guests and gathered information to seat groups or place on the waitlist.

Assistant Soccer Coach

Ross School
East Hampton, NY
09.2018 - 02.2019
  • I was an assistant coach for my High School Girl's Soccer Team
  • Here are things I was assigned to do by the head coach: Adjusted coaching techniques based on strengths and weaknesses of athletes
  • Instructed players on rules, regulations, and soccer techniques
  • Evaluated player performance during games and practices to identify strengths and weaknesses
  • Planned game strategy by studying strengths and weaknesses of opposing teams
  • Monitored athletes' use of equipment to verify safe and proper use
  • Created practice plans to improve player skills in kicking and guarding
  • Planned and directed physical conditioning programs to enable athletes to achieve maximum performance
  • Organized and conduct practice sessions
  • Contact parents of players to provide information and answer questions.

Snowboard Instructor

PSIA-AASI
, NY
02.2024 - Current
  • Instructed snowboarders in the safe and proper use of snowboarding equipment.
  • Explained safety rules and regulations to students prior to each lesson.
  • Assessed student's ability levels and provided instruction accordingly.
  • Provided feedback to students regarding their performance during lessons.

Guest Check-in & Back Of House

Xavier Mission
New York, New York
09.2021 - 01.2022
  • It was about giving food and needs to the low-income people who live in Manhattan
  • I have done it many times, so I tried different jobs
  • I was at the "front desk", and my job was checking all the necessary information (like ID, # of households...) in order to see if they were qualified for it, then I signed them in on a laptop
  • I was also at the "food-giving desk" as well, and it was very simple
  • They would give me a list and I check how much of each food they can get depending on # of household, then I give them the supplies
  • Another one is that during last year's Thanksgiving, I helped out cleaning the turkeys for them for the Thanksgiving events as well.

Animal Caretaker

Healesville Sanctuary
Australia
03.2020 - 03.2020
  • This trip was right after the big wildfire that happened in Australia
  • My high school planned a trip to go there and helped out the locals and the animals that were affected by this big fire
  • My job was taking care of the animals that were injured
  • Basically, I helped the doctor to prepare animal food according to the list they gave me
  • I also helped out the hospital to move supplies from place to place.

Transporter

ZangShiNian
Tianjin, China
10.2018 - 12.2018
  • It is a nonprofit organization that helps people and kids in Tibet
  • Tibet is a far northwest province in China
  • The condition is horrible both environmentally and economically
  • I travel with this organization there, driving from my city Tianjin to transport all the supplies they might need for their living.

Education

Bachelor of Science - Hospitality

New York University
New York, NY
09.2023 - Current

High School Diploma -

Ross School
East Hampton, NY
09.2018 - 06.2021

Skills

  • Takeout order processing
  • Reservations Management
  • Food allergy awareness
  • Front of House Organization
  • Lifting
  • Multitasking
  • Reliability
  • Adaptability
  • Problem-solving
  • Communication
  • Patience
  • Friendliness
  • Teamwork
  • Active listening
  • Positive attitude
  • Technology proficiency
  • Fast learning
  • Outgoing personality
  • Flexible scheduling
  • Driving
  • Critical thinking

Certification

  • SSN
  • Driver License
  • PSIA-AASI

Coursework

  • Introduction to Hospitality
  • Tourism Impacts & Issue
  • Managing Food & Beverage Operations
  • Hospitality & Tourism Sales & Marketing
  • Leadership in the Hospitality Industry
  • Customer Experience Management
  • Human Resource Management
  • Financial Management for Hospitality & Tourism

Awards

  • Cross Country MVP (2018-2019)
  • Soccer Coach Award Player (2019-2020)

Publications

  • This is my Senior Project that I did for my High School graduation requirement. It is a website that I made about relationship between food & people - Https://jasonsseniorproject2020.wordpress.com/
  • This is my cooking and baking page on Instagram - https://instagram.com/jbhai_thecook?igshid=YmMyMTA2M2Y=

Volunteer Experience

  • Transporter, Tianjin, China, ZangShiNian, 10/2018, 12/2018, It is a nonprofit organization that helps people and kids in Tibet. Tibet is a far northwest province in China. The condition is horrible both environmentally and economically. I travel with this organization there, driving from my city Tianjin to transport all the supplies they might need for their living.
  • Animal Caretaker, Healesville Sanctuary, Australia, Ross School Field Academy Trip, 03/2020, 03/2020, This trip was right after the big wildfire that happened in Australia. My high school planned a trip to go there and helped out the locals and the animals that were affected by this big fire. My job was taking care of the animals that were injured. Basically, I helped the doctor to prepare animal food according to the list they gave me. I also helped out the hospital to move supplies from place to place.
  • Guest Check-in & Back Of House, New York, New York, Xavier Mission, 09/2021, 01/2022, It was about giving food and needs to the low-income people who live in Manhattan. I have done it many times, so I tried different jobs. I was at the "front desk", and my job was checking all the necessary information (like ID, # of households...) in order to see if they were qualified for it, then I signed them in on a laptop. I was also at the "food-giving desk" as well, and it was very simple. They would give me a list and I check how much of each food they can get depending on # of household, then I give them the supplies. Another one is that during last year's Thanksgiving, I helped out cleaning the turkeys for them for the Thanksgiving events as well.
  • Event Support & Logistics Volunteer, New York City, NY, New York City Wine & Food Festival (NYCWFF) / God’s Love We Deliver, 10/2024
    Supported chefs and vendors by helping transport goods and supplies between stands during the event. Assisted with chef load-ins, event setup, and ensuring each station had what they needed for smooth operations. Gained hands-on experience in event logistics while contributing to a charity-focused culinary festival.

Extracurricular Activities

  • Southampton Soccer Club (2019-2021)
  • Assistant Coach for Ross School Girl's Soccer Team (2019-2020)
  • Student Government President (2020-2021)
  • Tennis
  • Kiteboarding
  • Snowboarding Coach
  • Volunteer
  • Cooking
  • Baking
  • Judo

Languages

English
Full Professional
Chinese (Mandarin)
Native/ Bilingual

Timeline

Snowboard Instructor

PSIA-AASI
02.2024 - Current

Bachelor of Science - Hospitality

New York University
09.2023 - Current

Host

Cote Korean Steakhouse NYC
06.2023 - 08.2023

Guest Check-in & Back Of House

Xavier Mission
09.2021 - 01.2022

Animal Caretaker

Healesville Sanctuary
03.2020 - 03.2020

Transporter

ZangShiNian
10.2018 - 12.2018

High School Diploma -

Ross School
09.2018 - 06.2021

Assistant Soccer Coach

Ross School
09.2018 - 02.2019
Yanrong (Jason) Zhang