Yaritza Pablo

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.
• Making sure every employee is satisfied with the environment and quality of the work.
• Very important goal is to make the employees and customers feel happy, comfortable, heard and seen.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Collecting and preparing specimens for laboratory tests (blood, urine), etc.
• Letting patients know about every procedure, educating and providing instructions regarding treatment plans.
• Scheduling patient appointments and managing patient flow.
• Answering phone calls and managing patient inquiries.
• Checking patients insurances, making sure their health insurance is active.
• EKG exams, injections and basic medical procedures.
• Build a good relationship with the patient during their visit to make them feel comfortable and safe.

- Preparing the masa for the flour tortillas.

-Filling the trays of masa.

-Putting the masa balls in the compressed machine

- Counting the tortillas (depending of the bag size and tortilla size), filling them in bags.

-Labeling them and organizing them in boxes in a pallet.

-Counting and organizing corn tortillas.

-Packing chiles rellenos and labeling them.

-Cleaning the production area and sanitizing.