Yashen Bailey
West Palm Beach,Fl
Summary
PROFESSIONAL SUMMARY EDUCATION Providing services to customers and ensuring customer needs. Excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Representative
JC Penny
11.2007 - 02.2020
- Utilized sales techniques to drive sales
- Enhanced product advertising
- Maintain commutation with clients to assess overall satisfaction and resolve complaints
- Increased customers buying experience to safeguard revenue.
Staff Dining Supervisor
Trinity Service Group
10.2015 - 02.2020
- Performed cash drops compliance with policies
- Trained employees + Customers daily
- Inventory control
- Ensured
- Menu planning for 100
- Manage staff members
Front End Manager
Walmart
West Palm Beach, FL
10.2020 - Current
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Maintained strong customer relations and practical customer service standards.
- Maintained strong customer relations and practical customer service standards.
- Respond to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and demanding customers.
Education
Associate of Science - Culinary Arts
Lincoln Culinary Institute
West Palm Beach, FL06.2011
Skills
- Staff management
- Cash register operations
- Credit card processing knowledge
- Food plating and presentation
- Recipes and menu planning exchanges
- Time management
- Document preparation
- Bagging and Point of sale
- Customer Assistance
- Refunds and Inventory management
Certification
Security License
Licenses D and G
Servsafe certified
Timeline
Front End Manager
Walmart
10.2020 - Current
Staff Dining Supervisor
Trinity Service Group
10.2015 - 02.2020
Sales Representative
JC Penny
11.2007 - 02.2020
Associate of Science - Culinary Arts
Lincoln Culinary Institute