Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yasmein Tillis

Fort Worth,TX

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

9
9
years of professional experience

Work History

Caregiver, Special Needs

Elderly Caregiver

Caregiver

Sales Associate

Cust

Customer Service Cashier

QuikTrip
12.2022 - 08.2023
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.

Private Caregiver

And Faithful Community Living
12.2014 - 05.2020
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Administered medication as directed by physician.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Education

High School Diploma -

Zion Academy
Fort Worth
05.2012

Skills

  • Customer Service
  • Problem Resolution
  • Complaint Logging and Resolution
  • Hospitality and Accommodation
  • Corrective Actions
  • Complex Problem-Solving
  • Verbal Communication
  • Calm and Professional Under Pressure

Timeline

Customer Service Cashier

QuikTrip
12.2022 - 08.2023

Private Caregiver

And Faithful Community Living
12.2014 - 05.2020

Caregiver, Special Needs

Elderly Caregiver

Caregiver

Sales Associate

Cust

High School Diploma -

Zion Academy
Yasmein Tillis