Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
Work History
Caregiver, Special Needs
Elderly Caregiver
Caregiver
Sales Associate
Cust
Customer Service Cashier
QuikTrip
12.2022 - 08.2023
Processed customer orders and accurately handled payment transactions.
Developed and managed relationships with customers to increase customer loyalty.
Counted money in drawers at beginning and end of each shift.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Maintained awareness of surroundings and secured cash to minimize loss potential.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Worked with floor team and managers to meet wide range of customer needs.
Private Caregiver
And Faithful Community Living
12.2014 - 05.2020
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Maintained clean, safe, and well-organized patient environment.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Administered medication as directed by physician.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.