Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yasmin Bridges

Camden

Summary

Highly efficient Customer Service Representative, along with work from home experience, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

11
11
years of professional experience

Work History

Crew Member

QV
06.2023 - Current
  • Delivered exceptional customer service, fostering a positive dining experience for all guests.
  • Operated kitchen equipment efficiently, ensuring adherence to safety and sanitation standards.
  • Trained new crew members on operational procedures and best practices for efficiency.
  • Assisted in inventory management, tracking product levels and minimizing waste.

Customer Service Representative

Pearl Interactive Network
08.2023 - 12.2024
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed multiple customer interactions simultaneously, ensuring timely and accurate responses.
  • Collaborated with team members to improve service delivery processes and enhance customer experience.
  • Utilized CRM software to track customer interactions and maintain comprehensive records.

Call Center Representative

AT&T
01.2021 - 08.2023
  • Resolved customer inquiries efficiently, ensuring high satisfaction levels and prompt issue resolution.
  • Managed multi-line phone systems to handle high call volumes effectively while maintaining professionalism.
  • Documented customer interactions accurately in CRM software, enhancing record-keeping and follow-up processes.
  • Trained new team members on operational procedures, improving onboarding efficiency and team performance.

Cook Trainer

Jackson Fried Chicken
01.2015 - 01.2021
  • Developed training materials to enhance culinary skills among kitchen staff.
  • Facilitated hands-on cooking demonstrations to improve team performance and efficiency.
  • Oversaw daily operations, ensuring adherence to health and safety regulations.
  • Mentored junior cooks, providing guidance on food preparation techniques and best practices.

Education

High School Diploma -

Wilcox Central High
Camden, AL
05-2008

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Integrity and honesty
  • Initiative and Self-motivation

Timeline

Customer Service Representative

Pearl Interactive Network
08.2023 - 12.2024

Crew Member

QV
06.2023 - Current

Call Center Representative

AT&T
01.2021 - 08.2023

Cook Trainer

Jackson Fried Chicken
01.2015 - 01.2021

High School Diploma -

Wilcox Central High

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