Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yasmin Flores

Berwyn,IL

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.

Overview

2
2
years of professional experience

Work History

Receptionist

Dental Dreams LLC
Melrose Park, Illinois
06.2022 - 11.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Updated daily log book with information about visitors entering the premises.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Receptionist

7 star nails
Berwyn, Illinois
09.2022 - 12.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.

Education

High School Diploma -

Morton West High School
Berwyn, Illinois
06-2022

Some College (No Degree) -

Morton College
Cicero, IL

Skills

  • Bookkeeping
  • Scheduling
  • Basic accounting
  • Verbal and written communication
  • Organization skills
  • Customer and client relations
  • Multitasking and prioritization
  • Recordkeeping and bookkeeping
  • Multi-line phone system operation
  • Reception desk management
  • Scheduling appointments
  • Multi-line telephone skills
  • Telephone skills
  • Spreadsheet tracking

Timeline

Receptionist

7 star nails
09.2022 - 12.2023

Receptionist

Dental Dreams LLC
06.2022 - 11.2024

High School Diploma -

Morton West High School

Some College (No Degree) -

Morton College
Yasmin Flores