Yasmin Medrano
Chicago,IL
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Vasilis Mediterranean Grill
Naperville, IL
05.2024 - Current
- Ensured that each guest was served quickly and efficiently.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Server
No Vacancy
Chicago, IL
06.2023 - 01.2024
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Collaborated with other restaurant staff members to ensure efficient operations.
Server
The Walnut Speakeasy
Elgin, IL
01.2023 - 06.2023
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Banquet Server
Cantigny Park
Wheaton, IL
06.2021 - 11.2022
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Provided fast, friendly service to high volumes of guests during banquets.
- Resolved guest complaints to maintain complete customer satisfaction.
Server
Olive Garden
Bloomingdale, IL
10.2021 - 12.2021
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Associate of Arts - Nursing
Elgin Community College
Elgin, ILSkills
- High-volume dining
- Communication
- Detail oriented
- Multitasking
- POS operation (Toast)
- Exceptional customer service
- Liquor, wine, and food service
- Effective customer upselling
Certification
BASSET Certification - 2023
Food Handler Card - 2024
Languages
Tagalog - Fluent
Spanish - Intermediate
Timeline
Server
Vasilis Mediterranean Grill
05.2024 - Current
Server
No Vacancy
06.2023 - 01.2024
Server
The Walnut Speakeasy
01.2023 - 06.2023
Server
Olive Garden
10.2021 - 12.2021
Banquet Server
Cantigny Park
06.2021 - 11.2022
Associate of Arts - Nursing
Elgin Community College
BASSET Certification - 2023
Food Handler Card - 2024
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