Yazmin Powell-Bundy
Pikeville,NC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Mission-focused Scrum Master with extensive experience coaching and mentoring highly skilled teams. Bilingual professional with more than 2 years of experience delegating tasks and managing projects.
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Clerk
United states postal service
Goldsboro, NC
10.2018 - Current
- Provided superior customer service to clients by addressing all questions and concerns
- Teamwork
- Built an strong working knowledge of the company procedures and protocols
- Communicated effectively with colleagues and superiors
- Critical thinking and problem solving
- Developed a strong working knowledge of products and offerings.
Data Entry Clerk
Butterball
MT olive
04.2014 - 03.2018
- Communication
- Worked well independently and on a team to solve problems
- Served as a friendly, hardworking, and punctual employee
- Time Management
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Microsoft Office Word
- Successfully wrote, edited, and distributed communication materials
- Utilized strong writing and research skills
- Fast Learner
- Leveraged strong relationships and networks to increase company presence and opportunities
- Microsoft PowerPoint
- Effectively managed projects from start to finish.
Communication Skills Gasket Inspector
Uchiyama America
Goldsboro, NC
03.2013 - 08.2014
- Ability to Work Under Pressure
- Maintained a clean and safe working situation
- Completed production orders within strict deadlines
- Microsoft Excel
- Loaded and unloaded items from machine conveyors
- Assisted with product quality assurance
- Customer Service
- Brought forth a self-motivated attitude and an independent work spirit
- Ability to Work in a Team
- Remained reliable and punctual.
Teacher
Bright Beginnings CDC
Clinton, NC
05.2011 - 09.2013
- Led small group projects and worked one-on-one with students on individual work
- Languages
- Acted as a strong and positive classroom support
- English
- Served as a friendly, hardworking, and punctual employee
- Helped students to develop positive self-concepts.
Education
Associates Degree - Office Administration
Wayne Community College
Goldsboro, NC06.2019
Skills
- Data Entry
- Attention to Detail
- Team Collaboration
- Verbal and Written Communication
- Service-Oriented
- Problem Solving
- Microsoft Office
- Training and Development
- Flexible and Adaptable
- Government Forms
- Customer interaction
- Quality assurance
Certification
Certified Scrum Master
Timeline
Clerk
United states postal service
10.2018 - Current
Data Entry Clerk
Butterball
04.2014 - 03.2018
Communication Skills Gasket Inspector
Uchiyama America
03.2013 - 08.2014
Teacher
Bright Beginnings CDC
05.2011 - 09.2013
Associates Degree - Office Administration
Wayne Community College
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