Yeej Thao
Sacramento,CA
Summary
Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
6
6
years of professional experience
Work History
Sales Associate
Old Navy
8230 Delta Shores Cir S, Sacramento, CA 95832
04.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
Crew Member
Shopsmart
Sacramento
06.2021 - 09.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Voluntary Worker
Key Club Organization
Sacramento
01.2020 - 01.2020
- Assisted with event coordination and on-site support.
- Maintained clean, neat and operational facilities to serve program needs.
- Worked with a team of 20 in cleanup
- Assisted groups in ensuring safety at the job site
- Following rules to ensure getting the job done correctly
Education
Bachelor of Science - Biology
California State University, Sacramento
Sacramento, CA03.2025
Skills
- Sales Expertise
- Stockroom Upkeep
- Customer Needs Assessment
- Verbal and Written Communication
- Customer Service
- Teamwork and Collaboration
- Stocking and Receiving
- Store Opening and Closing
- Sales Trends
- Cash Handling
- Time Management
Accomplishments
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
- Project Development - Collaborated with teams of 5 in the development of store visuals
Timeline
Sales Associate
Old Navy
04.2022 - Current
Crew Member
Shopsmart
06.2021 - 09.2021
Voluntary Worker
Key Club Organization
01.2020 - 01.2020
Bachelor of Science - Biology
California State University, Sacramento