Yeinis Jerez Rodriguez

customer service , scheduling appointments , sent emails, renewals the leases, running a backgrounds check to a new resident

• Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
• Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
• Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
• Conducted background checks on applicants.

• Analyzed sales data to identify trends and adjust sales strategies accordingly.