YELAINE MARTINEZ

I am responsible for assisting Doctors and Nurses in providing care to their patients. My duties include recording and updating medical histories and contact information in patient files, scheduling patient appointments and performing standard care procedures like drawing blood, checking vitals or collecting lab samples.

• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Documented notes during patient visits.
• Scheduled appointments for patients via phone and in person.
• Collected samples from patients for laboratory testing purposes.
• Cleaned and maintained medical equipment following procedures and standards.
• Responded to patient callbacks and phone-in prescription refill requests.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
• Administered injections, medications and treatments as directed by the physician.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

• Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
• Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
• Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
• Cleaned and returned vacant rooms to occupant-ready status.
• Demonstrated excellent customer service skills when interacting with guests throughout their stay.
• Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
• Interacted pleasantly with clients and guests when performing daily duties.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.