Yeniyilian Castro
Tampa
Summary
Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to multitask and maintain high-quality standards in a fast-paced environment. Recognized for effective time management and collaboration skills, contributing to a positive team atmosphere while ensuring customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
09.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
House Keeping
Cuban Hotel
01.2013 - 01.2024
- Coordinated with housekeeping and maintenance departments to ensure guest rooms met highest standards.
- Collaborated with housekeeping staff to ensure timely room availability, improving overall guest experience.
- Coordinated with housekeeping staff for timely turnovers, maintaining cleanliness standards.
- Maintained a clean, safe, and organized living environment for clients through thorough housekeeping tasks.
Kitchen
Cuban Hotel
01.2013 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Cuba
Cuba06-2010
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Certification
High School Diploma.
Languages
English
Elementary
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald's
09.2024 - Current
House Keeping
Cuban Hotel
01.2013 - 01.2024
Kitchen
Cuban Hotel
01.2013 - 01.2024
High School Diploma -
Cuba
Similar Profiles
Oliver SchulzOliver Schulz
Cashier at McDonald'sCashier at McDonald's
Sylvia OrtizSylvia Ortiz
Prep Line Cook at McDonald'sPrep Line Cook at McDonald's
Carolina RamosCarolina Ramos
Crew Member at McDonald'sCrew Member at McDonald's
Abraham SinagaAbraham Sinaga
Crew Member at McDonald'sCrew Member at McDonald's
Lynda GordonLynda Gordon
Director Assistant at Help Us Grow FoundationDirector Assistant at Help Us Grow Foundation