Yesenia Aceves
Huntsville,TX
Summary
Proven Server at Rancho Viejo Mexican Restaurant, adept in guest engagement and order management, enhanced dining experiences through efficient food running and personalized service. Cultivated lasting customer relationships, significantly boosting repeat business. Excelled in a fast-paced environment, maintaining high hygiene standards and resolving complaints with professionalism. Demonstrates strong memorization skills and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Server
Rancho Viejo Mexican Restaurant
01.2021 - 01.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Server
Lalos Mexican Restaurant
08.2022 - 09.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
Madisonville High School
Madisonville, TX05.2023
Skills
- Daily specials memorization
- Food Running
- Order Management
- Guest Engagement
Timeline
Server
Lalos Mexican Restaurant
08.2022 - 09.2024
Server
Rancho Viejo Mexican Restaurant
01.2021 - 01.2022
Madisonville High School
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