Yesenia Munera Ruperto
Oceanside ,CA
Summary
Dynamic and results-driven professional with experience at Dunkin’ Donuts, excelling in customer service, cash handling, and teamwork. Proven ability to manage high-volume environments while maintaining accuracy, attention to detail, and operational efficiency. Recognized for strong multitasking and leadership skills, with a commitment to maintaining high standards of cleanliness, organization, and customer satisfaction. Dedicated to creating positive customer experiences while contributing to team success and efficient daily operations.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
Laguna Hills, CA
09.2021 - 01.2023
- Provided exceptional customer service by taking orders, preparing food and beverages, and resolving customer inquiries efficiently.
- Operated point-of-sale (POS) systems to process transactions accurately and handle cash responsibly.
- Maintained a clean, organized, and sanitary work environment while adhering to health and safety standards.
- Collaborated with team members to meet high-volume customer demands across front counter, drive-thru, and food preparation areas.
- Assisted with employee training, inventory management, and stock control to support daily operations and minimize waste.
Education
High School Diploma -
Laguna Hills High School
Laguna Hills, CA05.2020
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Customer engagement
- Flexible schedule
- Leadership qualities
- Learning agility
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Dunkin' Donuts
09.2021 - 01.2023
High School Diploma -
Laguna Hills High School