Yesenia Olvera
River Rouge
Summary
Dependable associate bringing strong organizational skills, and a methodical approach to tasks. Focused on achieving results with accuracy and speed, ensuring minimal errors in all assignments. Demonstrates a solid work ethic and commitment to maintaining order in work processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Regency A Villa Center
05.2025 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
Associate
The Home Depot Inc
01.2025 - 04.2025
- Organized store by returning merchandise to proper areas and restocked displays.
- Provided customer service support for inquiries, complaints, and returns.
- Greeted customers to determine wants or needs.
- Recommended, selected and located merchandise based on customer desires.
- Ensured compliance with company safety regulations at all times while on the job.
- Completed day-to-day duties accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Waitress
La Rosita
03.2020 - 08.2022
- Enforced safety guidelines for employees and patrons of the restaurant.
- Answered questions about menu items, ingredients, and pricing.
- Stocked service areas with supplies during slow periods.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked back with customers throughout meal service to ensure satisfaction.
- Explained menu items, describing ingredients and cooking methods upon request.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
Education
High School Diploma -
Southgate Adult & Community Ed
05-2019
Skills
- Customer service
- Time management
- Problem solving
- Multitasking and organization
- Attention to detail
- Honest and dependable
- Professionalism
- Reliable and responsible
- Patient care
- Compassion and empathy
- Bathing assistance
- HIPAA compliance
Certification
- Nurse Aide Certification
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Education and Training
other
Timeline
CNA
Regency A Villa Center
05.2025 - Current
Associate
The Home Depot Inc
01.2025 - 04.2025
Waitress
La Rosita
03.2020 - 08.2022
High School Diploma -
Southgate Adult & Community Ed
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