Waitress
Lechonera Pollo Sabroso
Bronx, NY
10/14/18 - Current
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Presented food and beverages to guests at tables.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Greeted customers, answered questions and recommended specials.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.