Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Yesenia Sanchez

Custumer Service
West New York,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
years of professional experience
1
Language

Work History

Empellon Al Pastor
New York, NY

Server
09.2019 - 03.2022

Job overview

  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Kola House & Gilded Lili
New York, NY

Bartender
01.2017 - 03.2020

Job overview

  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed strict recipes and drink measurements to minimize product used.

The Four Seasons
New York, NY

Server
11.2014 - 06.2019

Job overview

  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Rolled silverware, set up tables and polished glassware and silverware.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

Edward E Renolds High School
, New York, NY

High School Diploma

Skills

Hospitality service expertise

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Timeline

Server

Empellon Al Pastor
09.2019 - 03.2022

Bartender

Kola House & Gilded Lili
01.2017 - 03.2020

Server

The Four Seasons
11.2014 - 06.2019

Edward E Renolds High School

High School Diploma
Yesenia SanchezCustumer Service