Yesika Gardea
Covina,CA
Summary
Accomplished Medical Office Manager with a proven track record at S.Ozan Sozer, MD, enhancing operational efficiency and patient care through expert patient scheduling and inventory control. Demonstrated ability to lead teams and manage office administration, ensuring HIPAA compliance and a focus on surgical care excellence. Skilled in EMR updating and conflict resolution, contributing to a significant improvement in patient satisfaction and safety.
Overview
13
13
years of professional experience
Work History
Medical Office Manager
S.Ozan Sozer,MD
El Paso , TX
07.2020 - 12.2025
- Schedule procedures and monitor the daily surgery schedule to coordinate the daily schedules of post-operative care.
- Managed patient check-in and check-out procedures and processed payments.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Prepared weekly reports summarizing financial performance metrics, such as revenue collections, accounts receivable balances.
- Conducted regular audits of medical records to ensure accuracy and completeness of documentation.
- Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Scheduled appointments for patients in accordance with their individual needs and preferences.
Patient Care Coordinator
Vibra Life Senior living
El Paso , TX
05.2024 - 12.2024
- Assisted healthcare providers in managing patient care by coordinating appointments, referrals, laboratory tests, and medical records.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Prepared meals according to prescribed diets for patients who are unable to feed themselves.
- Collaborated with other healthcare professionals to ensure quality patient care.
Surgery Scheduling Coordinator
Premiere Plastic Surgery
Pasadena, CA
09.2012 - 07.2020
- Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures.
- Request prior authorization for all orders and special equipment for each individual surgery. Ordered and coordinated with the company representative to ensure the arrival and availability of special equipment, supplies or home health care for post-operation.
- Collaborated with hospital administrators on efficiently scheduling patients and providing patients with information related to surgeries.
- Assisted physicians with operative reports and communication between the patient and the primary doctor.
- Daily monitoring of doctor scheduled to make changes if needed.
Education
High School Diploma -
Eagle Rock High School
Los Angeles06-2005
Skills
- Patient scheduling management
- Inventory control management
- Patient coordination
- Procedure scheduling
- HIPAA compliance
- Office administration
- EMR updating
- Surgical care
Timeline
Patient Care Coordinator
Vibra Life Senior living
05.2024 - 12.2024
Medical Office Manager
S.Ozan Sozer,MD
07.2020 - 12.2025
Surgery Scheduling Coordinator
Premiere Plastic Surgery
09.2012 - 07.2020
High School Diploma -
Eagle Rock High School
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