Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joe Fay

Fenton

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

6
6
years of professional experience

Work History

Guest Advocate

Target
06.2024 - Current
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Checked guests out and provided drive up order services when needed.

Server

Waldenwoods Resort and Conference Center
03.2023 - 05.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Groundskeeper

Huron Clinton Metroparks
05.2020 - 08.2022
  • Coordinated with other landscaping professionals in various maintenance projects.
  • Trimmed greenery, shrubs, and hedges to maintain the parks great outdoors appearance.

Crew Member

Emagine Entertainment
11.2018 - 02.2020
  • Collaborated with team members to complete orders.
  • Worked front counter, kitchen and cleaned theaters.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Bachelor of Arts - Animation

College For Creative Studies
Detroit, MI
05-2024

Skills

  • Guest relations
  • Service
  • Exceptional communication
  • Food and beverage area setup
  • Complaint handling

Timeline

Guest Advocate

Target
06.2024 - Current

Server

Waldenwoods Resort and Conference Center
03.2023 - 05.2024

Groundskeeper

Huron Clinton Metroparks
05.2020 - 08.2022

Crew Member

Emagine Entertainment
11.2018 - 02.2020

Bachelor of Arts - Animation

College For Creative Studies