Yolanda Murphy
Tehachapi,CA
Summary
Looking for a fair paying job in online customers services Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Tehachapi Physical Therapy
Tehachapi, CA
05.2005 - 05.2006
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
- Scheduled and confirmed appointments.
Cashier, Returns, and Stocking
Kmart
Tehachapi, CA
11.2006 - 01.2008
- Work in several departments, depending on what was needed, constantly took extra shifts when needed
- Learn necessary job quickly
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Psychology
College of Marin
Greenbrae, CASkills
- Data Entry
- Customer assistance
- Receipt and refund issuance
- Currency counting
- Refunds and exchanges
- Proficient in [Software]
- Refund handling
Certification
- Certificate in Medical Front Office
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Cashier, Returns, and Stocking
Kmart
11.2006 - 01.2008
Receptionist
Tehachapi Physical Therapy
05.2005 - 05.2006
Psychology
College of Marin
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