Yordalys Di Pietro
Saint Cloud,FL
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Rasing Canes Chicken Fingers
06.2024 - Current
- Worked front counter, drive-thru and kitchen
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Always prioritized making sure the costumer had a good experience
Certified Trainer
Rasing Canes Chicken Fingers
06.2024 - Current
- After working here for a 3 months, I was promoted to a Certified trainer
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
Education
Bachelor of Science - Nursing
AdventHealth University
Winter Park, FL06-2027
High School Diploma -
Tohopekaliga High School
Kissimmee, FL05-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Crew Member
Rasing Canes Chicken Fingers
06.2024 - Current
Certified Trainer
Rasing Canes Chicken Fingers
06.2024 - Current
Bachelor of Science - Nursing
AdventHealth University
High School Diploma -
Tohopekaliga High School
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