Yordany Torres-Lara
Jamaica Plain,MA
Summary
Dependable Crew member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
2
2
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
Brighton, MA
09.2022 - 01.2023
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Assisted management team with inventory counts of food products and beverage supplies.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Team Member
Taco Bell
Boston, MA
06.2021 - 03.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Greeted customers upon entering the store with friendly demeanor.
Education
High School Diploma -
Greater Egleston Community High School
Boston, MA02-2025
Brighton High School
Brighton, MASkills
- Customer Service
- Safe Food Handling
- Customer Engagement
- Health Code Compliance
- Inventory Restocking
- Verbal and written communication
Languages
English
Professional
Spanish
Professional
Timeline
Crew Member
Jersey Mike's Subs
09.2022 - 01.2023
Team Member
Taco Bell
06.2021 - 03.2022
High School Diploma -
Greater Egleston Community High School
Brighton High School
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