YOVAN SOTO
HUMACAO
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
KFC Restaurant
05.2024 - 09.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Wendys Restaurant
12.2023 - 04.2024
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Prepared products following restaurant, health, and safety standards and procedures.
Crew Member
McDonald's
07.2023 - 11.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Deli Associate
Publix
12.2022 - 03.2023
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor of Science - Business Administration in Computerized Systems
UNIVERSIDAD ANA G. MENDEZ
Yabucoa07-2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
KFC Restaurant
05.2024 - 09.2024
Crew Member
Wendys Restaurant
12.2023 - 04.2024
Crew Member
McDonald's
07.2023 - 11.2023
Deli Associate
Publix
12.2022 - 03.2023
Bachelor of Science - Business Administration in Computerized Systems
UNIVERSIDAD ANA G. MENDEZ
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