Yovani Silva
Chicago,IL
Summary
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in Management Field.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's Restaurant
8415 S Pulaski
07.2021 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Construction Worker
Silva' Remodeling Construction Inc
06.2021 - 10.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Education
BBA - Business Management
Saint Xavier University
Chicago, IL05-2026
Skills
- Customer service
- Leadership
- Money handling
- Construction
- Bilingual
- Time management
Timeline
Crew Member
McDonald's Restaurant
07.2021 - Current
Construction Worker
Silva' Remodeling Construction Inc
06.2021 - 10.2023
BBA - Business Management
Saint Xavier University
Extracurricular Activities
*Member of Soccer team
*AP Spanish
*Customer service (McDonald's)
*I exemplified outstanding hospitality