Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yuliana Berrio

Orlando,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Driver

PRT STAFFINNG
02.2023 - Current
  • Drive cars to prepare them for Delivered sales and services to customers on time and in excellent condition.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.

Casino Table Games Dealer

MGM Resorts
12.2016 - 03.2017
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Observed gamblers to identify marking, switching and counting cards.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.

Casino Table Games Dealer

Maryland Live! Casino
10.2015 - 04.2016
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Observed gamblers to identify marking, switching and counting cards.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.

Valet Parking Attendant

Horseshoe Casino
06.2015 - 09.2015
  • Removed snow from common areas to create safe operating environment.
  • Parked and returned vehicles for guests during valet service hours.
  • Handled account payments, collected cash and processed credit card charges.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Logged assigned vehicle tags in specified software.
  • Helped customers understand and correctly navigate parking structures and payment systems.
  • Kept digital logs updated with cars, locations and special customer information.

Education

Casino Gaming Training - Black Jack, Roulette, Baccarat, Carnaval Games.

Anne Arundel Community College
Arnold, MD
09.2015

High School Diploma -

Atlantic City High School
Atlantic City, NJ
06.1987

Skills

  • Customer Service
  • Organizational Skills
  • Flexible Schedule
  • Active Listening
  • Conflict Mediation
  • Conflict Resolution
  • Fluent in Spanish

Timeline

Driver

PRT STAFFINNG
02.2023 - Current

Casino Table Games Dealer

MGM Resorts
12.2016 - 03.2017

Casino Table Games Dealer

Maryland Live! Casino
10.2015 - 04.2016

Valet Parking Attendant

Horseshoe Casino
06.2015 - 09.2015

Casino Gaming Training - Black Jack, Roulette, Baccarat, Carnaval Games.

Anne Arundel Community College

High School Diploma -

Atlantic City High School
Yuliana Berrio