Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yuliya Young

Sedalia,MO

Summary

Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Katy Trail Community Health
03.2025 - Current
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Assist with Russian/Ukrainian Interpretation

Direct Support Professional

The Center for Human Services
06.2024 - 03.2025


  • Administration of medications.
  • Take clients out in the community to integrate and experience daily living
  • Assist clients with craft and other activities.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with disabilities with daily living needs to maintain self-esteem and general wellness while at the day program

Tracker

Kozko Express LLC
04.2023 - 06.2023
  • Communicate with drivers, brokers, customers, and all other parties through emails, phone, or messaging
  • Look and bid on loads on various different load boards
  • Track all drivers, making sure all units are running on time while still getting the proper amount of rest.
  • Work 8+ hours on a computer
  • Collaborated with team members to develop more efficient tracking methods, resulting in increased productivity.
  • Identified potential issues early on through proactive monitoring which helped prevent costly delays or setbacks later down the line.

Patient Care Coordinator

Katy Trail Community Health
09.2022 - 04.2023
  • Assist patients with medicaid applications, food stamp etc
  • Educate patients on other resources in the community
  • Russian/Ukrainian interpretation during appointments.
  • Delivered excellent patient experiences and direct care.
  • Enhanced patient satisfaction by coordinating timely care and addressing individual needs.

Dispatcher/Customer Service

Kozko Express LLC
11.2019 - 09.2022
  • Communicate with drivers, brokers, customers, and all other parties through emails, phone, or messaging
  • Track all drivers, making sure all units are running on time while still getting the proper amount of rest.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Home Health Aide

WILS
02.2020 - 07.2021
  • Help with everyday basic living; cooking, cleaning, shopping, doctor visits, etc
  • Make sure daily medication was taken at the proper times
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Also worked here August 2024-June 2024

Level 1 Medication Aide

Twin Oaks Assisted Living
10.2017 - 02.2020
  • Ensured medication adherence by maintaining detailed records of all administered medications.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Demonstrated adaptability by working effectively with diverse patient populations, including those with mental health or developmental challenges.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Dietary Aide

Cedarhurst Living
07.2016 - 10.2017
  • Prepare and cut fruits and vegetables
  • Make plates and server to residents
  • Clean and sanitize counters, floors, dishes

Drive Thru Cashier

Dairy Queen
07.2014 - 07.2016
  • Prep and bag food and necessary utensils
  • Take payment and give proper change
  • Take order and help customers with any conflicts respectfully

Education

Associate - Esthetics

Academy of Salon Professionals, LLC
Sedalia, MO
08.2018

High school diploma - undefined

Smith-Cotton High School
Sedalia, MO
05.2016

Skills

  • Organizational skills
  • Detail-oriented approach
  • HIPAA compliance
  • Critical thinking skills
  • Customer Service
  • Fluent in two languages
  • Patient care coordination
  • Verbal and written communication skills
  • Patient outreach and Follow-up

Certification

  • Driver's License
  • CPR Certification
  • Level 1 Certified Med assistant
  • Community Health Worker (enrolled)

Languages

Ukrainian - Fluent
Russian - Fluent

Timeline

Patient Care Coordinator

Katy Trail Community Health
03.2025 - Current

Direct Support Professional

The Center for Human Services
06.2024 - 03.2025

Tracker

Kozko Express LLC
04.2023 - 06.2023

Patient Care Coordinator

Katy Trail Community Health
09.2022 - 04.2023

Home Health Aide

WILS
02.2020 - 07.2021

Dispatcher/Customer Service

Kozko Express LLC
11.2019 - 09.2022

Level 1 Medication Aide

Twin Oaks Assisted Living
10.2017 - 02.2020

Dietary Aide

Cedarhurst Living
07.2016 - 10.2017

Drive Thru Cashier

Dairy Queen
07.2014 - 07.2016

High school diploma - undefined

Smith-Cotton High School

Associate - Esthetics

Academy of Salon Professionals, LLC

Similar Profiles

CREATE PROFILE