Yuliya Young
Sedalia,MO
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Katy Trail Community Health
2025.03 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Assist with Russian/Ukrainian Interpretation
Direct Support Professional
The Center for Human Services
2024.06 - 2025.03
- Administration of medications.
- Take clients out in the community to integrate and experience daily living
- Assist clients with craft and other activities.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with disabilities with daily living needs to maintain self-esteem and general wellness while at the day program
Tracker
Kozko Express LLC
2023.04 - 2023.06
- Communicate with drivers, brokers, customers, and all other parties through emails, phone, or messaging
- Look and bid on loads on various different load boards
- Track all drivers, making sure all units are running on time while still getting the proper amount of rest.
- Work 8+ hours on a computer
- Collaborated with team members to develop more efficient tracking methods, resulting in increased productivity.
- Identified potential issues early on through proactive monitoring which helped prevent costly delays or setbacks later down the line.
Patient Care Coordinator
Katy Trail Community Health
2022.09 - 2023.04
- Assist patients with medicaid applications, food stamp etc
- Educate patients on other resources in the community
- Russian/Ukrainian interpretation during appointments.
- Delivered excellent patient experiences and direct care.
- Enhanced patient satisfaction by coordinating timely care and addressing individual needs.
Dispatcher/Customer Service
Kozko Express LLC
2019.11 - 2022.09
- Communicate with drivers, brokers, customers, and all other parties through emails, phone, or messaging
- Track all drivers, making sure all units are running on time while still getting the proper amount of rest.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Home Health Aide
WILS
2020.02 - 2021.07
- Help with everyday basic living; cooking, cleaning, shopping, doctor visits, etc
- Make sure daily medication was taken at the proper times
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Also worked here August 2024-June 2024
Level 1 Medication Aide
Twin Oaks Assisted Living
2017.10 - 2020.02
- Ensured medication adherence by maintaining detailed records of all administered medications.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Demonstrated adaptability by working effectively with diverse patient populations, including those with mental health or developmental challenges.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Dietary Aide
Cedarhurst Living
2016.07 - 2017.10
- Prepare and cut fruits and vegetables
- Make plates and server to residents
- Clean and sanitize counters, floors, dishes
Drive Thru Cashier
Dairy Queen
2014.07 - 2016.07
- Prep and bag food and necessary utensils
- Take payment and give proper change
- Take order and help customers with any conflicts respectfully
Education
Associate - Esthetics
Academy of Salon Professionals, LLC
Sedalia, MO08.2018
High school diploma - undefined
Smith-Cotton High School
Sedalia, MO05.2016
Skills
- Organizational skills
- Detail-oriented approach
- HIPAA compliance
- Critical thinking skills
- Customer Service
- Fluent in two languages
- Patient care coordination
- Verbal and written communication skills
- Patient outreach and Follow-up
Certification
- Driver's License
- CPR Certification
- Level 1 Certified Med assistant
- Community Health Worker (enrolled)
Languages
Ukrainian - Fluent
Russian - Fluent
Timeline
Patient Care Coordinator
Katy Trail Community Health
2025.03 - Current
Direct Support Professional
The Center for Human Services
2024.06 - 2025.03
Tracker
Kozko Express LLC
2023.04 - 2023.06
Patient Care Coordinator
Katy Trail Community Health
2022.09 - 2023.04
Home Health Aide
WILS
2020.02 - 2021.07
Dispatcher/Customer Service
Kozko Express LLC
2019.11 - 2022.09
Level 1 Medication Aide
Twin Oaks Assisted Living
2017.10 - 2020.02
Dietary Aide
Cedarhurst Living
2016.07 - 2017.10
Drive Thru Cashier
Dairy Queen
2014.07 - 2016.07
High school diploma - undefined
Smith-Cotton High School
Associate - Esthetics
Academy of Salon Professionals, LLC